Click the ‘Book Now’ button and follow the prompts. We require a $90 deposit at the time
of booking, and the rest will be paid for on the day. All Riddle Room bookings need to
be made 24 hours in advance.
If you want to book in with less than 24 hours notice please contact us on our Facebook
page and we'll try our best to fit you in.
As long as the number of players is within the game’s minimum and maximum, then it’s no
problem at all! We will only charge you for the number of people playing on the
day.
The Nightmare: 2 to 7 players
The Dungeon: 3 to 8 players
The Hotel: 4 to 8 players
The Hideaway: 3 to 7 players
The Mine: 3 to 7 players
Public holiday bookings have a minimum price of $180, which is equivalent to a
four-person booking.
We have two identical Nightmare themed rooms. This allows us to run larger groups split
across two rooms. If you have 7 or fewer people you can book either room.
The Nightmare: 2 to 7 players
The Dungeon: 3 to 8 players
The Hotel: 4 to 8 players
The Hideaway: 3 to 7 players
The Mine: 3 to 7 players
We recommend a team of 4 - 6 as groups of 2 have quite a low success rate. If this is
your first time doing an escape room, we strongly recommend having at least a group of 4
people, so that you have a better chance of escaping in time!
We request that all players lock their belongings in one of the lockers provided. We
permit water bottles and emergency items in the room. If you are unsure, please ask the
staff when you arrive.
Different people find different things scary, so it's hard to say definitively. Some
rooms contain loud and sudden sounds that may frighten some players.
For a guide on how scary a room is, check out the 'scare factor'.
We can host up to 44 players at once, split across six rooms.
For groups of 8 or more, we usually recommend splitting your group across multiple
rooms. Any combination of rooms can work. For the more competitive groups, we even have
two duplicate Nightmare rooms where each team can race to the finish!
For large group bookings, we recommend contacting us to help you through the booking
process and arranging a suitable time.
Unfortunately, all bookings are final. If unforeseen circumstances cause you to be no
longer available for your session, please try to contact us via our Facebook page/email
at least 48 before the booking date, and we’ll do our best to rearrange your session
time.
If the group is a No-Show, the session will not be rescheduled or refunded.
You can purchase instant gift vouchers through our website. Click here to select from a
range of gift vouchers.
Gift vouchers are valid for 3 years from purchase date.
Gift vouchers are also available for purchase in-store, so next time you play one of our
escape rooms, why not grab a gift voucher on the way out!*
*Please note that Riddle Room is open by appointment only.
Riddle Room runs on a strict schedule, so we highly recommend that everyone in your
group arrives 5 - 10 minutes early. This extra time ensures that everyone gets a chance
to sort out any remaining payment, catch up with friends/family and use the
bathrooms.
If someone in your team is late, please do your best to notify us. We’ll try our best to
give you the full experience, but late players may receive less time in the game.
The games at Riddle Room are wheelchair friendly. We would recommend having at least one
non-wheelchair player to assist in completing puzzles. Some rooms have spaces that are
inaccessible by wheelchair, but the majority of all rooms are accessible.
Unfortunately, we do not have access to an accessible toilet.
The Hotel requires all players to be at least 16 years old. All other rooms have a
recommended age limit of 14+. However, younger players can play if an adult accompanies
them.
Participants under the age of 14 MUST be accompanied by an adult player.
If you are thinking about hosting a younger group in The Nightmare or The Dungeon,
please notify us beforehand.
Unfortunately, we do not have food facilities at Riddle Room. Cafe Gommy’s is located
next door and has a range of food and beverages available during their operating hours.
If you’ve played our rooms and want to do more, we recommend checking out our friends at
Escape Rooms Canberra or Revelation Puzzle Rooms (now Missing Klues Escape
Rooms)!
There are also many great rooms in Sydney if you want to make a day trip! We recommend
checking out The Cipher Room, Next Level Escape, Labyrinth Escape Rooms, The Cool Space,
and Social
Escape.
If you had a good time trying to escape our rooms, you can leave us a review on either
TripAdvisor, Google or Facebook. And, be sure to tell all your friends how much fun you
had OR you can share our Facebook page on your wall.
Word Of Mouth is the best type of advertisment and accounts for about 80% of how people
hear about us! If you had any other comments or suggestions we'd love to hear about
them. You can send us a Facebook message or email us at escape@riddleroom.com.au